Refund policy

Return and Refund Policy

We have a 14-day return policy. This means you may request a return within 14 days after receiving your item.

Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need your receipt, order number, or proof of purchase.

To start a return, please contact us at hello@meadowpop.com. Please include your order number, purchase email, reason for return, and photos of the item if applicable.

If your return request is accepted, we will send you return instructions by email, including where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages, Defects, or Wrong Items

Please inspect your order when you receive it. If the item is defective, damaged, or if you received the wrong item, contact us as soon as possible at hello@meadowpop.com with your order number and photos. We will review the issue and help make it right.

Non-returnable Items

The following items cannot be returned:

• Items that have been worn, used, washed, or damaged by the customer
• Items without original packaging or tags
• Opened or used tableware and personal-use items
• Customized or personalized products
• Final sale items
• Gift cards

If you are unsure whether an item can be returned, please contact us before purchasing or before starting a return.

Exchanges

The fastest way to get the item you want is to request a return first. Once the return is accepted, you may place a new order for the desired item.

Refunds

We will notify you by email once we have received and inspected your return. If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card company may need additional time to process and post the refund.

If your refund has been approved but you have not received it after 15 business days, please contact us at hello@meadowpop.com.

Return Shipping

If the return is due to a damaged, defective, or incorrect item, we will help resolve the issue and may provide a replacement, refund, or return instructions depending on the situation.

If the return is due to personal preference, size choice, change of mind, or any reason unrelated to product quality, the customer is responsible for return shipping costs. Original shipping fees, if any, are generally non-refundable.